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Exchange and return

Is the product not quite what you expected?
We always hope that you are totally happy with your purchase, and tell everyone about Mevrouw Aardbei!


Open our returnform, fill it in and add it to your return. Make sure that your order is back with us within 30 days of receipt

If we have received your return in it's original state, we will refund the money within a few days.

Did you receive a product with a defect? Please send us an email: [email protected]

 

Exchange
It is not possible to exchange items. Items can only be returned for a refund of the purchase amount. If you want another article, you have to place a new order for this on our webshop.

Exceptions
Ms Strawberry reserves the right to credit only part of the paid amount if it is suspected that the article has already been used or if the article has been damaged as a result of use or the packaging has been opened or damaged carelessly.

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